Privacy Policy of the “24 Channel” App

This privacy policy applies to the “24 Channel” application (computer programs - hereinafter ""App""), owned by the media holding ""Teleradiokompaniia Lux"" (hereinafter - ""Company"" or ""We""). In some cases, the Company reserves the right to publish separate privacy notices for certain products, as well as to change the privacy policy at any time at its discretion. 

For your convenience, the Company's services may contain links to other websites. We are not responsible for the privacy policy or content of these sites. If you have questions or doubts about this policy, you should contact us by email at support@luxnet.ua. This policy applies only to information collected on the Company's products and web applications operating within the site. 

Procedure for deleting personal data from the “24 Channel” app

1. To delete your personal data, please contact the Company by email at appsupport@24tv.ua

2. In the letter, indicate the advertising identifier of your account.

3. List of data collected by the app that will be deleted after your request:

   1. Actions in the app. Information about how the user interacts with the app. Information about app page views and screen touches.
   2. Information about the app and its performance. Data from your app's error log.
   3. Diagnostics. Information regarding the performance of your app. App page load times, latency, and technical diagnostic data.
   4. Device identifiers or other identifiers. Firebase instance ID and advertising ID.

4. After the request, all your personal data will be deleted. 

Content from readers

If you decide to recommend any article from our site on Facebook, these actions are governed by the Facebook Privacy Policy. We do not track or store records of these actions. The same applies to the policies of X (formerly Twitter), Instagram, and other social networks. 

Limitation of liability for the accuracy of information received.

We do not verify the accuracy of the information received about users and do not control the legal capacity of users. 

Information that may be processed in the process of interaction with the user (hereinafter - ""User"") of the Company's app: 

• Information provided by Social Network Users - while using the Application, personal information provided by the User may be used. Visit information - when accessing the Company's services through a browser, application, or other client, the Company's servers automatically record certain information. These server logs may contain information about web requests, IP address, browser types and language, date and time of the request, and also contain one or more cookies by which the browser or User account can be determined.
• User messages - when the User, in the process of interaction while using the Application, sends messages, including to support services, it is possible to save and process these messages to answer questions and further improve the functioning of the Application and Company services. To contact the User regarding the operation of the Application, the email address provided by the User may be used.
• Third parties - this privacy policy applies exclusively to the Applications and other services of the Company. The Company does not control sites that use applications, other products, and services of the Company. These sites may place their own cookies on Your computer, collect data or request personal information from social network users provided by the latter at their own risk. 

The Company does not control sites that use applications, other products, and services of the Company. These sites may place their own cookies on Your computer, collect data or request personal information from social network users provided by the latter at their own risk. 

In addition, information provided by Social Network Users may be used for the following purposes:

• support, protection and improvement of Applications and Company services.
• protection of the rights and property of the Company and Users.

This confirms that the use of information specified by the User is allowed for the purposes provided for by the Company's privacy policy. 

Most browsers are initially set to accept cookies, however, you can reset these settings and specify that the browser blocks all cookies or notifies about sending these files. Please note that some functions and services of the Company may not work properly if cookies are disabled. 

Granting access to information

The Company provides access to personal information to other companies and individuals who are not related to the Company only under such limited circumstances:

• There is the presence of User permission. For the transfer of any confidential information, the Company requires the explicit consent of the User.
• The Company provides such information to subsidiaries and affiliated companies, as well as other trusted organizations and persons only for the purpose of processing information on our behalf.
• The Company has grounds to believe that access, use, storage or disclosure of such information is necessary for:
  • Compliance with any applicable laws, regulations, or valid request from government agencies;
  • Investigation of potential violations;
  • Detecting and preventing fraudulent activities, as well as solving security problems and eliminating technical malfunctions.

Information protection

The Company takes all necessary measures to protect data from unauthorized access, alteration, disclosure or destruction. These measures include, in particular, internal review of data collection, storage and processing processes and security measures, including appropriate encryption and measures to ensure physical data security to prevent unauthorized access to systems in which we store personal data. 

The Company provides access to user information only to those employees, contractors and agents of the Company who need to have this information to perform operations carried out on our behalf. 

Changes to this privacy policy

The User, using the application, has accepted the terms of this Company privacy policy and takes into account that this privacy policy may change from time to time. Changes made to the privacy policy are published by the Company on this page. 

For questions regarding the privacy policy, the User can contact the Company via the website or using e-mail: support@luxnet.ua